Name a time you had to go over your normal duties to please a customer.
Service Assistant Interview Questions
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Give a time you gave exceptional customer service?
Name a time you had to be well organised.
Tell me about a time you went out of your way to help a customer... Tell me about a time you worked with a difficult team / colleague... Tell me about a time when you challenged something at work... Tell me about a time you had to work hard under pressure...
Describe the time you've had to overcome a difficult challenge
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Q: Describe one difficult situation at work and how you managed.
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Basic questions about strengths and weaknesses and about stress resilience. It was more about checking if there was a cultural fit, rather than complicated recruitment questions.
Why is safety so important to Network Rail?
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