I was given a 8 question sheet where there are customer scenarios varying between technical and theoretical, and you have to answer it as if you were in the role, and also put your thought process.
Senior Technical Account Manager Interview Questions
242 senior technical account manager interview questions shared by candidates
Tell me about a time that you had to tell a customer a difficult situation and how you handled it
They asked questions about the wide range of roles I've held throughout my career since it fits in nicely with the role they were hiring for and also asked how well I handle ambiguity since this is a new position that isn't fully flushed out yet in terms of the role description and function.
Hard to say - I tried to get as many details about the position as possible and it feels like I did most of the talking.
What are the technical steps you would take to secure a three-tier application?
Scenario-Based questions such as: "A time that you went beyond the expectation of the customer", "A time when you were the only person in the room with an different opinion or approach to a solution and how you handled that". Anybody serving long enough in the field will have solid examples of these, the real trick is being prepared and being able to articulate them on the fly and in serious depth.
just browse the glassdoor and internet.. it's full of examples.. mine weren't different from those.
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