Senior Support Engineer Interview Questions

820 senior support engineer interview questions shared by candidates

There were no unexpected questions during my interview, but I expect that is more because of my tenure with the company. Also I had worked extensively with people in that organization and the hiring manager was able to ask around about me before the interview. Your mileage may vary. Again, it depends on how much knowledge you have of Avaya systems. If you have none, it isn't much of and issue. Expect more questions around how you would handle certain customer scenarios and generic telecom and networking questions.
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Senior Customer Support Engineer

Interviewed at Avaya

3.3
Aug 30, 2012

There were no unexpected questions during my interview, but I expect that is more because of my tenure with the company. Also I had worked extensively with people in that organization and the hiring manager was able to ask around about me before the interview. Your mileage may vary. Again, it depends on how much knowledge you have of Avaya systems. If you have none, it isn't much of and issue. Expect more questions around how you would handle certain customer scenarios and generic telecom and networking questions.

The interview questions were diverse and covered a range of topics related to both technical skills and cultural fit. Round One: Interview with Recruiters • SQL and database-related questions. • Concepts of mapped drives, UNC paths, MSI installer, and HTML. Round Two: Interview with Product Manager and CTO • Discuss experience with PowerShell, SQL, or coding. • Scenarios involving email transmission between cloud providers. • Details of information obtained from the 'ipconfig' command. • Discussion about the company's vision and role's potential. • Example of a situation where I drove organizational change. Round Three: Panel Interview with Leadership Team • Motivations for the role and cultural alignment. • Collaboration and interpersonal skills assessment. • Accounting and Excel proficiency discussion. • Explanation of accounting knowledge and support of accounting products. • Excel utilization for importing/exporting/migration tasks. • Personal interests to evaluate cultural fit.

Senior Support Engineer

Interviewed at Business Fitness

5
Aug 20, 2023

The interview questions were diverse and covered a range of topics related to both technical skills and cultural fit. Round One: Interview with Recruiters • SQL and database-related questions. • Concepts of mapped drives, UNC paths, MSI installer, and HTML. Round Two: Interview with Product Manager and CTO • Discuss experience with PowerShell, SQL, or coding. • Scenarios involving email transmission between cloud providers. • Details of information obtained from the 'ipconfig' command. • Discussion about the company's vision and role's potential. • Example of a situation where I drove organizational change. Round Three: Panel Interview with Leadership Team • Motivations for the role and cultural alignment. • Collaboration and interpersonal skills assessment. • Accounting and Excel proficiency discussion. • Explanation of accounting knowledge and support of accounting products. • Excel utilization for importing/exporting/migration tasks. • Personal interests to evaluate cultural fit.

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