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Senior Support Engineer Interview Questions
820 senior support engineer interview questions shared by candidates
What is DNS?
They asked about the experience in enterprise networks, and in troubleshooting calls.
How to use browser devtool to troubleshoot web application
Bunch of questions about JVM's and how to troubleshoot them. Including how to read heap dump, thread dumps.
Technical question around Linux commands, ok if you have RHCSA knowledge. Some questions about Java, sql, security...
Write SQL queries based on specific scenarios
How the SQL indexing works and how you elevate the performance of SQL
Write an email to a frustrated customer empathising with him Write an email to the service provider that you are not happy with the services they are providing to the company
I had prior experience with similar roles, so some of the questions involved proprietary knowledge; for example one interviewer showed me output from their internal GPU performance analyzer and asked me to describe what was happening at the hardware level. I was also asked to expand on prior projects at previous companies, and to discuss trending technologies and how I expected them to impact future products.
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