Interviewer: Tell me why you can't seem to find an employer home and are looking right now for a job?
Senior Support Analyst Interview Questions
212 senior support analyst interview questions shared by candidates
Interviewer: You know MSPs are a fast placed workplace and one day is not the same from the next. I am sure of that looking at your resume that is. And I personally know all your previous bosses. Why continue to work in MSPs?
So you know the SMS commands for Calamp devices.
Not much technical
What kind of experience do you have with certain pieces of software, used in IT support.
How would you manage a difficult/upset end user?
How would you handle a Doctor who didn't want to close his office for training
Have you ever had to tell a customer no and how did you handle the situation?
Some basic questions about hardware of PC and troubleshooting.
- What is RAID? - What is a RAID 5? - How do you troubleshoot a Windows BSOD? - How do you troubleshoot a PSOD in ESXi? - You get a call from the customer from large organisation, reporting that their server is down and 1000 users are affected. How would you respond and what would you do?
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