What would you do in a situation where a customer is unsatisfied with their items & comes to return them without the receipt, but they insist that they want to return it?
Senior Sales Associate Interview Questions
167 senior sales associate interview questions shared by candidates
the long drawn out interviews that were pretty much all the same just the questions were asked a bit differently. Those doing the interviews were very friendly and tried to make the process as comfortable as possible.
What inspired you to apply at Coach? Do you know what SPH stands for? What does customer service mean to you?
What made you interested in a sales role?
Explain what our company does.
No difficult questions were asked
If someone came in to do a return without a receipt, but you didnt see them enter the store with the item, what would you do?
Speak about a time you encountered a difficult customer. How did you deal with that situation?
Wasn't expecting them to be so interested in my specific life and my interests outside of working. It was very sweet. They really wanted to get to know me.
How do you view sales?
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