What Are Your Weaknesses? Why Should We Hire You? Why Did You Leave (Or Why Are You Leaving) Your Job? What Are Three Positive Things Your Last Boss Would Say About You?
Senior Helpdesk Interview Questions
1,768 senior helpdesk interview questions shared by candidates
What is good customer service?
Why did you leave your previous company? Technology terminologies Stress management questions (I see now why lol)
Why should we hire you?
How would you solve a conflict in the workplace?
Problem solving question. A snail is climing a tree. Tree is 15 meters tall. He climbs 5 meters each day and falls 4 meters each night. How many days does it take for the snail to reach to top of the tree?
What was the area of tech I was most passionate and or curious to learn more about?
Typing skills, communication
What's your experience?
They simulated a helpdesk call which you had to sit facing away at the interviewer, and had to go to a script to troubleshoot/solve the issue. Then the "caller" would simulate having some issues during the process, as if simulating a daily support call to analyze how you would interact with an user when doing your job.
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