Phone Interview that lasted 30. minutes. Asked question. Answered questions. Have you Migrated PCs from Windows XP to Windows 7? How many years experience do you have?
Senior Desktop Support Analyst Interview Questions
2,409 senior desktop support analyst interview questions shared by candidates
Somewhat technical but not difficult questions
You have a machine reporting no network connectivity, how would you troubleshoot this?
Why was I leaving my current position as a successful freelance desktop support specialist?
How would you handle a call from a customer during non-business hours?
Do you have any questions for me?
i would rather not disclose this as this might breach company privacy policy
Technology
Q: Would you allow 3rd party keyboard for users to use and why? Q: Have you heard about BadUSB? Q: What's Powershell command to get user info? Q: What's the command to get network information ? Q: What are the hardware components of laptop, and what are they used for? Q: What is the ping;tracert;netstat, what are the difference? Q: How to push windows update to lots laptops at same time? Q: What information you can find in BIOS ? and lots more
About Citrix and xendesktops, VC, VOIP, server side, basic of networking etc... current org work experience and what was the current job role, current employee count etc...
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