Asked about work experience, how to deal with difficult or confused clients e.g what to do if the customer is describing a product that doesn't exist or has been discontinued.
Retail Operation Interview Questions
7,290 retail operation interview questions shared by candidates
How is your past work going to help you in this job ?
They showed us a video of people working at H&M describing their job and how they feel about H&M. Then based on that video they asked us how we felt about it and what we thought of it
Name a time you had to deal with multiple issues at once.
What is your availability and how flexible are you?
What makes you a good fit for this role?
Whats your working experience and education?
Why do you want to work here?
Tell us about your previous customer service experience
Why do you want to work for H&M
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