No hard questions were asked.
Responsable De Support Interview Questions
66,318 responsable de support interview questions shared by candidates
All rounds revolve around Leadership Principles. They all sound like questions about your past experience, but they are fishing for each Leadership Principle. And in your answers, they dig further and ask you probing questions to rate on whether you are weak, medium or strong on each LP. So work backwards from the LP, prepare a story and ask yourselves probing questions . Your answers to probing questions should satisfy that particular LP. Doesn't matter if it's right or wrong. They go by the book.
Tell me about what you are looking for in a new position.
How have you had to deal with customer expectations in the past?
How would you design an office refrigerator?
Nothing difficult--just lots of questions. For someone who's been working in this exact same niche field for a decade and has seen scores of customers and solved their issues---the interview was a total breeze.
Who do you think was the best among the people who interviewed you? I don't know what they figure out about us with that question but have not come across that question till date.
What is the hardest customer problem you had to solve.
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