How have I dealt with difficult customers in the past?
Resolution Specialist Interview Questions
755 resolution specialist interview questions shared by candidates
Telephonic round as we wont be able to understand things clearly
Examples of de-escalating a situation
Just look at your experience and see if you should move on to next round
What is your definition of hard work?
Tell me the difference between an institutional and professional claim.
Usuals, if you know the company, What kind of experience you have, where you want to be in 5 years..
Was asked to name a time when I didnt agree with a manager or management and how I discussed the issue with them.
The usual and standard behavioural questions
Please provide a narrative supporting your answer to the above question, including information on the circumstances, the complexity of the work performed, the length of time, and the organization where the work was performed. Please limit your response to a 1/2 typewritten page (1,500 characters) maximum length 8,000 characters.
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