Reservations Interview Questions

2,034 reservations interview questions shared by candidates

I was made to participate in a mock telephone scenario with an angry unsatisfied client. I was told to just answer the phone when it rang. This was the only thing I didn't expect during the interview process.
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Reservations and Specialty Sales Support

Interviewed at Delta Air Lines

4.2
Apr 16, 2013

I was made to participate in a mock telephone scenario with an angry unsatisfied client. I was told to just answer the phone when it rang. This was the only thing I didn't expect during the interview process.

Q: Describe a time at your previous employer where you had to work in a difficult situation. Q:Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results? Q:Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it Q:Name a time you had to work in a challenging team environment?
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Ready Reserve Customer Service Agent

Interviewed at Delta Air Lines

4.2
Oct 18, 2019

Q: Describe a time at your previous employer where you had to work in a difficult situation. Q:Give an example of a time where you were in a high stress or high pressure situation. What was the situation? What actions did you take and what were the results? Q:Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it Q:Name a time you had to work in a challenging team environment?

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