Reservations Agent Interview Questions

1,280 reservations agent interview questions shared by candidates

Name a time you had to work in a challenging team environment Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it Name a time you had a stressful situation with a customer or someone in your work or school and how you handled it & what the outcome was Name a time when you were distracted from your work and had to switch your priorities with no notice and how did you handle it Explain a situation when you had to quickly meet a deadline without sacrificing the quality of your work. How did you handle it and what was the outcome Explain a situation when you were encouraged to ignore company policy by a coworker or customer. How did you handle the situation and what was the outcome
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Customer Service Agent (Ready Reserve)

Interviewed at Delta Air Lines

4.2
Jul 30, 2017

Name a time you had to work in a challenging team environment Name a time a co worker was no holding up to brand standards. What did you do & how did you handle it Name a time you had a stressful situation with a customer or someone in your work or school and how you handled it & what the outcome was Name a time when you were distracted from your work and had to switch your priorities with no notice and how did you handle it Explain a situation when you had to quickly meet a deadline without sacrificing the quality of your work. How did you handle it and what was the outcome Explain a situation when you were encouraged to ignore company policy by a coworker or customer. How did you handle the situation and what was the outcome

I had six behavioral type interview questions. They were different from the practice questions on HireVue. I was asked to describe one of following, steps I took, and results: . a time a coworker was doing something wrong . a difficult task/ assignment at work . a proud moment / significant achievement . a time I had to stop one task and work on something different . a time I disagreed with a supervisor . a time I had a lot of work to complete quickly
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Customer Service Gate Agent Ticket Agent Ready Reserve

Interviewed at Delta Air Lines

4.2
Oct 1, 2018

I had six behavioral type interview questions. They were different from the practice questions on HireVue. I was asked to describe one of following, steps I took, and results: . a time a coworker was doing something wrong . a difficult task/ assignment at work . a proud moment / significant achievement . a time I had to stop one task and work on something different . a time I disagreed with a supervisor . a time I had a lot of work to complete quickly

You’re out grocery shopping one day. As you’re unloading your grocery bags into your car, your cart begins to roll away and hits another car in the parking lot. Would you leave the parking lot? Or what would you do to make the situation right?
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Reservation Sales Agent (Work At Home)

Interviewed at Disneyland Resort

3.7
Oct 30, 2021

You’re out grocery shopping one day. As you’re unloading your grocery bags into your car, your cart begins to roll away and hits another car in the parking lot. Would you leave the parking lot? Or what would you do to make the situation right?

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