It should be noted that at the end of each of these questions, the interviewer asked "What was the situation, what actions did you take, and what was the response and conclusion?" Basically, they want you to answer each question in the STAR method. Almost robotic in approach but I'd honestly prefer this to those gotcha questions some job interviews have.
Reservations Agent Interview Questions
1,280 reservations agent interview questions shared by candidates
Relate an experience when you encountered a problem and solved it.
Name a situation where u had to work in a team. What was the situation what was the task and the results
What could have possibly happen?
Name a time you were asked to do something unethical.
If there were a conflict between you and another agent, how would you resolve the issue?
Safety, blah, blah, blah, blah, blah, blah, blah
If your friends were to describe you, what three adjectives would they use?
Why do you want to work with Asiana Airline?
I did not think there were difficult questions, it was a very refreshing and enlightening experience.
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