Where do I study, what are my interests and hobbies
Reservations Agent Interview Questions
1,280 reservations agent interview questions shared by candidates
You previous experience Why Sofitel
Tell us about yourself and your goals in life.
Why do you like to join them?
What would your co-workers say about you?
What steps did you take when you had an irate customer, how did you resolve the problem?
desceibewhat their core values would mean to you
-How would you get a customer to buy (insert product)? -How would you up-sell a customer? -How would you handle an angry customer? Their questions have a lot to do with customer service.
Lots of questions related to Sales, reservations and troubleshooting. They gave me a scenario for a hotel booking on Feb 14 for a couple and the guest requesting to have the best offer and room and many others scenario to see if you pay attention to details, how to make a deal and close the sales etc
Tell us about yourself ?
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