How to handle difficult customer.
Reservation Sales Agent Interview Questions
1,280 reservation sales agent interview questions shared by candidates
Stengths, why good fit, reliable
How I dealt with conflict.
What my past experience was
I was asked to describe a difficult situation and how I handled it
What did you do for work previously
Can you give me an example of a time you dealt with an escalated customer?
What was a time I had A challenge guest and how did I help?
They asked me how to use the STAR method for an altercation I’ve experienced. Explained where a customer was upset due to communication errors and was able to assist to the best of my abilities and to put the care ofe customer first while still maintaining company protocol.
Where do you see yourself in 5 years?
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