Customer service related. Specific Incidents
Reservation Agent Interview Questions
1,280 reservation agent interview questions shared by candidates
Do you have any questions for us?
Describe a time when you have dealt with a difficult coworker.
Describe a time that you've given excellent customer service while multitasking.
They asked me to think of a policy and/or a rule that changed and I didn't agree with it and wanted to know how I handled it and overcame it.
Why should we hire you?
How are you prepared to handle the schedule for this position
Typing speed to pass with minimum 30wpm
None were asked during the phone call. Was hired on the spot.
How do you handle conflict
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