Name a time you had to help a co-worker resolve an issue with a difficult customer.
Reservation Agent Interview Questions
1,280 reservation agent interview questions shared by candidates
Do you see yourself staying with the company for a long time?
How would you deal with a customer having difficulty communicating to you?
Was asked to take a "computer test" They told me to go to the website and asked me to make a reservation and check with "Jen" for a couple of other things. Really easy!
Given your work history and the fact that you've had a handful of jobs, I don't think we could fully trust that you would one day just choose to leave. Give me a reason to change my mind.
How did you resolve a conflict with a coworker?
How do you deal with difficult customer?
Describe a time when you exceeded a customer's expectations.
Back then the person who interview me was kind of laid back. A small office, she seemed more preoccupied with her paper work, and was asking random questions here and there. She was cool, and laid back. But out of touch with me and the interview. In the end I got the job.
What do you know about the company? why should we hire you over another candidate? the reservation agent script must be memorized
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