You will explain how you would upsell a ticket to a passenger to get them to upgrade.
Reservation Agent Interview Questions
1,280 reservation agent interview questions shared by candidates
Name a situation of high stress and how you dealt with it.
-Please describe a situation when you demonstrated initiative and took action without waiting for direction. What was the situation? What actions did you take and what were the results? -Tell us about a time when you had to work with someone with a difficult personality. What made this person difficult and how did you handle it? What were the results? -Give us an example of a choice you made to go above and beyond what was needed to satisfy a customer. What was the situation? What actions did you take and what were the results? -Tell us about a time when you worked on a team with someone who did not do his or her share of the work. What was the situation? What actions did you take and what were the results?
When was a time that u went above and beyond for a customer?
High pressure high stress situation what was it? What action did u take?
What’s your ten year plan?
Share your experience and what you do when you were a hotel reservation agent
Why do you need to work, you clearly are a young woman, why not have your boyfriend take care of you?
Just basic questions about yourself to better understand your needs from the job and overall availability....
Tell us something about your self
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