Why I wanted to work for them.
Remote Support Interview Questions
4,222 remote support interview questions shared by candidates
Tell me about yourself. (It says I must use at least five words, but nobody told them that.)
- What tools have you used in the past? - Describe your lead generation process. - Tell me about a time a customer was upset with your product and service, what happened, how did you handle it and what was the result? -
Why do you want to work for Cornmarket?
What would you do if you encountered a tax situation where you weren't familiar with the law or rules?
A time where I faced a difficult task but what I did to change end results
Behavioral and based on resume experience
The different types of emails, attitude towards customers, remote working environments if working from home, available working time, etc
They were absolutely lovely, very personable and down to earth. Honestly did not feel like an interview but a nice conversation. The questions were rather generic and mostly competency based e.g. Name a time you have made a mistake, Why do you want to work for UE? Why should we hire you? Tell me a time that you have handled a difficult situation/ customer) There were quite a few questions if I remember correctly. For the role play I was given two scenarios to listen and respond to. The scenarios were based on a pre-recorded telephone call and then I was asked how I would handle each case. The first was a vulnerable member who was asking for help, and the second was an angry customer who just had his energy supply cut off.
Where do you see yourself in 5 years
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