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356 referrals interview questions shared by candidates

1. Due to the current pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment. What would you enjoy or find rewarding about working-at-home? Additionally, what challenges if any, would you encounter and how would you overcome them? 2. Referral Specialists at Anthem/AIM Specialty Health are trusted advisors that our customers depend on to provide a great healthcare experience.  Please provide an example of a time you went above and beyond to deliver excellent customer service 3. A routine call will require the Referral Specialist to ask routine questions.   To hear how you would communicate this to our customers please read the below inquiry exactly as it appears.   (Audio Answer) Can you identify all the imaging abnormalities that applies to recent diagnostic studies including chest x-ray, endoscopy, fluoroscopy and ultrasound? •Suspicious bony lesions in the ribs, spine or sternum •Pulmonary mass or suspicious parenchymal abnormality •Pulmonary nodule •Hillar englargement •Mediastinal widening (includes mass or lymphadenopathy) Unexplained diaphragmatic elevation or immobility
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Referral Specialist I

Interviewed at Elevance Health

3.4★
May 4, 2022

1. Due to the current pandemic, this position will require you to work remotely from your home with the flexibility to return to a regular, in-office work environment. What would you enjoy or find rewarding about working-at-home? Additionally, what challenges if any, would you encounter and how would you overcome them? 2. Referral Specialists at Anthem/AIM Specialty Health are trusted advisors that our customers depend on to provide a great healthcare experience.  Please provide an example of a time you went above and beyond to deliver excellent customer service 3. A routine call will require the Referral Specialist to ask routine questions.   To hear how you would communicate this to our customers please read the below inquiry exactly as it appears.   (Audio Answer) Can you identify all the imaging abnormalities that applies to recent diagnostic studies including chest x-ray, endoscopy, fluoroscopy and ultrasound? •Suspicious bony lesions in the ribs, spine or sternum •Pulmonary mass or suspicious parenchymal abnormality •Pulmonary nodule •Hillar englargement •Mediastinal widening (includes mass or lymphadenopathy) Unexplained diaphragmatic elevation or immobility

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