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There is a customer complaint letter to complain your subordinate did not explain clear all the clauses when the customer signed the contract and then this customer wanted to terminate the contract and wrote this letter to urge you handle this problem otherwise she would take legal action(don't recall too clear). But all this was happened before you became a team manager.
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Graduate Trainee Program 2015

Interviewed at China Mobile International

3.4★
May 1, 2015

There is a customer complaint letter to complain your subordinate did not explain clear all the clauses when the customer signed the contract and then this customer wanted to terminate the contract and wrote this letter to urge you handle this problem otherwise she would take legal action(don't recall too clear). But all this was happened before you became a team manager.

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