Questions in the Digital Interview were just situational type questions.
Professional Services Operations Interview Questions
2,549 professional services operations interview questions shared by candidates
Why did you apply to Amex?
Why do you want to work for American Express
All Behavioral Questions: based on customer service and problem solving skills were the main focus of the interview. Asked some questions about work balance.
Can you tell me a time when you had a customer called about not being aligned with something and what you did to overturn the situation?
Why would you be a good fit for the company and what do you bring?
How would you describe your role in a team?
Why do you think despite your prior experience that you can do this job?
the roleplay.
What is your highest level of education?
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