What is your biggest achievement in the company?
Product Support Manager Interview Questions
104 product support manager interview questions shared by candidates
How do you take criticism?
Metrics for product support, and mostly behavioral questions
They asked about why I chose customer support.
Related to product support, team management, automation, product improvement, process enhancement
They asked me about what I am a passionate about, both when it comes to my career and in my person life.
Previous work experience Company information Why do you want this position
I was given a set of engineer coaching role play scenarios to talk through. I don't recall the exact scenarios - but they generally fell into the structure of "Imagine X situation on your team. What would you advise engineer Y?" or "I am an engineering manager struggling with X on my team, what advice would you give me?"
Tell me what you think this role entails?
Explain a time when you used data to make a decision or improvement.
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