Tell me about yourself. Go through resume. If you have a relative that called you asking for help on why a webpage won’t open, what would you do or ask to help them solve the problem? Have you ever worked in a team that had conflicts and how did you deal with them? What is the most difficult kind of person to deal with in a team setting and how would you describe them and then give an example from personal experience. Have you ever had a time that you had a lot of deadlines to meet and how did you deal with it? When was a time that you had to learn something really quickly?
Product Support Interview Questions
2,249 product support interview questions shared by candidates
1. Asked about experience working on a team. 2. Experience working on client projects 3. Experience with HTML (you won't really use this at all) 4. Experience with Email Marketing (depends on the team you are hired on) - it's not email marketing though - it's production
How much is your proposed starting salary?
How would you describe a web browser to a customer?
"Why is it taking so long to find another job?" -CEO
How would you describe MATLAB to a kid?
What would you do if the wifi was out? What would you do if you couldn't open an excel file?
What are the challenges faced in your internship
What can be improved in PSS team so that they can hit the KPI which is 80% of the case finished in 2 week?
Email writing will be on support further on which they will again ask you questions in the interview round!
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