Give an example of when you exceeded a customer's expectations.
Personal Shopper Interview Questions
1,307 personal shopper interview questions shared by candidates
It was an online test as the first screening. Never spoke with anyone on the phone. Just told to show up via email.
Some basic common sense and math questions.
How would you organize your shopping cart if the store is crowded and you are on tight schedule to have your order delivered on time?
How would you respond to a difficult customer?
They asked about a positive customer experience you've had in the past, why you want to work for Instacart, and how you would handle certain scenarios with customers requesting items that are not available.
Had to pass a back round test, have a car, and smart phone with internet access.
Nothing really, but there were instructions on how to connect to wifi via your smart phone to download the shopper app. Too many of the people in my group struggled with this. I think those were the half that didn't get the tshirts at end. If you can't connect to the wifi, kids, try harder to figure it out.
Nothing really. It helps if you have a good background in hospitality/service/cooking and well groomed and presentable.My impression was that the company is trying to scale very quickly and hires at a rapid pace.
What's your availability?
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