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Patient Services Coordinator Interview Questions
8,457 patient services coordinator interview questions shared by candidates
Why healthcare field? Job experience? They will go down the list of previous jobs and volunteer work. Ask if your ok with the schedule of working 10-12hr shifts. Ask if your schedule is open.
Tell me a time where you made a mistake. How did you correct it. What is the outcome.
Tell me a time you didn't handle a customer the way you wanted. What was the outcome? How did you fix it?
How would you interact with a patient that was in a difficult mood?
How do you deal with difficult customers?
Tell me about a time when you had to handle a customer complaint.
How did you become familiar with Davita? What interested you in the job? Tell me about your work experience. What is the minimum pay you will accept? Was told the pay for this position is max. $17/hour. Was told that the best way to get in to Davita is to know someone who works there. Very friendly interviewer.
What do you feel is a weakness?
Tell me about a time that you had to change your course of action on a project
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