Why do you want to work for Kaiser Permanente?
Patient Access Representative Interview Questions
1,449 patient access representative interview questions shared by candidates
Went over hours of clinic and how sometimes you work overtime. They didn't pay for overtime so if I stayed late, the following morning I was instructed to come in late so they didn't need to pay overtime for there department. In reality then I was only getting paid regular time .
What frustrates you and why?
What do you know about insurance?
They asked me about a time I had to manage multiple priorities. What I thought I could bring to the work environment.
What kind of skills do you have
Tell me a time that you had a really difficult patient or guest, and how did you deal with it? What was the outcome?
Describe a time you experienced inequality in the work place? Describe a time you had to influence someone's decision making?
Tell me about a time you had to deal with a difficult customer?
Why are you interested in this position?
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