Explain your talent
Passenger Service Agent Interview Questions
631 passenger service agent interview questions shared by candidates
Any prior expense in working in aviation?
Describe your costumer service experience
The most difficult question was if I would tell management if another employee was doing something that violated company policy, other then that everything is pretty simple and straight foward.
Name a time you had to work under streesful conditions!
Explain a time you went above and beyond to help someone. What did you do?and what was the result of your actions?
How do you handle irate customer/passenger?
First question is Introduce yourself.
How would you deal with an angry customer?
How do you feel about working unsociable hours?
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