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Operations Agent Representative Interview Questions

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9,436 operations agent representative interview questions shared by candidates

Behaviour based questions based on customer facing experience. Example: Tell me a time you faced an upset customer and how did you handle the situation. Tell me a time when the company you worked for failed to deliver to the customer over the phone. Tell me a time when an unexpected situation occured and how did you handle the situation.
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Technical Support Agent

Interviewed at Concentrix

3.9★
Aug 3, 2023

Behaviour based questions based on customer facing experience. Example: Tell me a time you faced an upset customer and how did you handle the situation. Tell me a time when the company you worked for failed to deliver to the customer over the phone. Tell me a time when an unexpected situation occured and how did you handle the situation.

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