Tell me more about your experience? What do you know of Walks? Tell me how did you apply the skill (they are looking for) in your previous experience? How do you prioritize your workload and task? How do you deal with deadlines? Why do you want to work here? Tell me about a time you had to manage a challenging situation? Tell me about a time you had to solve a problem? If you could travel tomorrow to any place, what place would you choose? Do you have any questions for me?
What I do in my previous jobs
How would handle a loud coworker who impacts the business negatively?
3 most valuable attributes of customer service. (This was a group centered questions so they opened up the questions to everyone and the group had to come to a consensus) Describe a time where you had a negative customer experience and how did you handle it? What was the best customer service experience youve had?
Why Southwest airlines?
Can you tell me what an Operation Agent does?
An example of a time you worked as a team to get a task done?
Willingness to work occasional odd hours like weather delays, etc
Tell us a weakness and what have you done or are doing to improve?
A lot of "what would you do" questions. No questions were relevant to the actual job. Questions were a joke.
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