Alaska Spirit is the heart of Alaska Airlines. Tell us about a time when you exceeded a customer’s service expectations.
Operations Agent Interview Questions
9,436 operations agent interview questions shared by candidates
We’re excited to get to know you. Can you share a few highlights from your resume?
Are you someone who values safety?
One value of Hawaiian Airlines is the word “Change”. They asked how I use “Change” in my current work place and to give an example
Why do you want to work for this company?
Give us an example of a time you had to work quickly under pressure. What was the outcome?
[Yesterday 2:16 PM] Bergan, Janice (Guest) While working at the gate, you notice a group of guests getting out of hand and making inappropriate comments about other guests. The other guests in the gate area look visibly disturbed. What will you do?
You are assisting a guest at the check-in kiosk. He shares that he is flying on us today and is unable to check-in. You notice his flight is for tomorrow and today’s flight is full. He insists on flying out today because he has an important function to attend. What will you do?
One of few: Tell about yourself ? Why do you want to be part of our team ? How would you approach the situation when your fellow co- worker is not compliant? Tell about your best customer service experience. Tell about worse customer service experience.
Are you a punctual person?
Viewing 8681 - 8690 interview questions
See Interview Questions for Similar Jobs
Operations Agent RepresentativeFlight CoordinatorFlight DispatcherRamp Service AgentRamp ServiceOn Job Trainee Flight DispatchCustomer Service Ramp AgentFlight FollowerControl SpecialistFire Alarm SalesAircraft Load PlannerFlight Dispatch TraineeAircraft DispatcherService De RampeFlight EngineerGate Service AgentTransportation Security OfficerA&p Mechanic