Think about a project that you have done. Why did you like it?
Operations Agent Interview Questions
9,438 operations agent interview questions shared by candidates
Why do you think we should give you this job? What makes you stand out?
Give me an example of when there was an angry customer and how i handled it.
Describe a time where you had to adjust to new, unfamiliar work conditions and how you dealt with it. (Phone interview)
Describe in detail the start dates of each position you have held, what your duties were, and why you left them. (Phone Interview)
What current skills or past positions have you held that will contribute to the role of this position? (In person interview)
An example of customer services? Hard if you don't have any.
How does Salesforce handle calls to the Apex from multiple Lightning Components?
When was a time that you had to deny the request of a client regarding a software related issue, and how did you respond appropriately?
In Technical Round the questions were mainly Related to Salesforce Platform and best practices. In Communication Round they will check candidates approach towards a Customer.
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