Nothing really specific regarding the ACTUAL WORK to be done; more of a character study and judgement analysis.
Loss Interview Questions
1,716 loss interview questions shared by candidates
How did I gain my knowledge about mortgages and servicing outside of training?
What would you do if a customer ran past you with a cart full of merchandise?
Do you align with company values?
Tell me about a time that you had to deal with an upset customer
What kind of fraud trends do you expect to see this year
If you had to terminate an employee you have worked with for the last five years, how would you do it?
Discuss a time where you had to deal with a difficult client. How did you resolve their issue?
Nothing to difficult, mainly questing related to partnerships, past experience (Tell me about a time when...) and communication.
Basic shrink related questions. If you know your stuff, you can gain control of the interview by uttering certain business compliance audits, or programs that they have no idea on how to start. That will make them focus more on them etc.
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