Name a time you had to conform to an unpopular policy, What was the outcome and would you do it again. Name a time you made a decision that affected other people. A time you had to tell a client no, what did you learn, what would you do differently. A time you dealt with a difficult or irate customer, what did you do, what would you have done differently. Describe a time you had to make a decision quickly
Describe a time when you had to deal with a difficult customer
Name the 4 elements of negligence.
They describe a car accident scene and want you to figure out what questions are applicable to ask the people involved.
Name a problem you identified at your current work place and how did you fix it?
Name a time when you faced a difficult situation and explain how you worked to resolve it.
On a scale of 1-10, how would you rate yourself on decision making? How confident are you in your decisions?
Tell me about a time that you did not live up to great customer service. How did you rectify the situation.
Your at the amusement park and two friends are arguing what ride to go on next. What do you do? (This was a real question from my interview. They call them Google questions.)
Tell me about yourself?
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