How would you handle a disgruntled customer.
Lead Teller Interview Questions
10,301 lead teller interview questions shared by candidates
There were no extremely difficult questions
All typical questions
No difficult questions-- they asked about school and future plans.
This interview was so long ago, that I don't really remember the interview questions. Since none of them stand out to me, I can assume that the questions were't out of the ordinary or particularly difficult. More than anything, they want to know that you have excellent cutover service skills and will maintain a positive attitude. They also want to know you are comfortable selling things. For example, if you come from retail, they want to know if you offer customers the store credit card. They want to know if you were ever "shouted out" on customer surveys.
sell me a credit card.
Was there a time you saw an employee doing something wrong and if so, how did you handle it?
Why choose TD Bank?
How would you go about wowing a customer?
How would you greet a customer? How would you sell an item?
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