What was a time you delivered exceptional customer service? Or made an exception for someone?
Lead Teller Interview Questions
7,715 lead teller interview questions shared by candidates
Why should we hire you? How can you handle a difficult situation?
What is your idea of customer service?
Tell me about yourself
Tell me about yourself? Why PNC?
Why PNC?
Tell us you name and where you live. Why did you choose PNC? Why this position? What was the biggest accomplish you've reached that you feel proud of? Tell me an experience when you went above and beyond to please a customer. Whyare you the best fit for this position? (for this one we had to stand up and give a short answer with a framed time of around 60 seconds). The interview happened very recently, so I haven't had the opportunity of hearing back from them yet.
Describe a situation when you were under stress and how did you handle it?
Easy interview. Sit far away from the recruiter. This will allow more time and you can listen to everyone else bomb out.
What do you see yourself doing in 5 years?
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