They will ask you how do you handle a difficult customer and what are the steps you'll take in order to resolve it.
Lead Teller Interview Questions
7,715 lead teller interview questions shared by candidates
The interview was easy..the assesment was hard.
how would you up-sell a product?
What does good customer service look, sound and feel like?
Again I don't remember it was long time ago
Typical customer service questions: how do you deal with an upset customer, what is good customer service to you, how do you work with a coworker you don't get along with
What if you encountered an employee taking money from his/her drawer, what would you do?
Basic interview questions like, "how have you dealt with a difficult customer," etc.
Wanted to know about personality traits and experiences, strengths and weaknesses. Why do you want this job?
Why did you apply
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