Tell me a time when you went out your way to please a customer.
Lead Teller Interview Questions
10,303 lead teller interview questions shared by candidates
First, they asked us to introduce ourselves with the introduction questions they had for us such as; -describe your past working experiences -How did you hear about the job -Why did you choose Wells Fargo -Why were you interested in the Teller position The three questions were: -What is a goal you set for yourself, and what was challenging about that. - Describe a time that was challenging during your last job. What did you learn from that about yourself and how did you deal with it. -Describe on of your biggest accomplishments, what was challenging about that and what did you learn about yourself.
Why did I want to work for Wells Fargo?
Questions were customer service related as well with an inquiry into my background.
Tell me about a time you dealt with a difficult co-worker or customer. Why do you want to be a Lead Teller?
When do you think you have really made a difference to someone?
What do you know about the merger of Wells Fargo and Wachovia?
provide an example of exceptional customer service in your previous job . And what's the outcome?
Name a time you went out of your way to help a customer.
What is your greatest accomplishment so far?
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