All are pretty simple. Stick to wanting to be a part of a team because citi is very team oriented. they ask a lot of situational questions when it comes to working with customer.
Lead Teller Interview Questions
10,303 lead teller interview questions shared by candidates
Tell me something you didn't like about your previous job.
Give me an example of a time in which you gave exceptional customer service.
Dont think any of them were too difficult.
where do you see yourself in five years
They may ask you something specific from one of your previous jobs. For example I used to work teaching at a school and they asked me what I would do to motivate students. So just be prepared!
If a long term customers asks you to help them with papers/ forgery would you do it.
Name a time where you provided exceptional customer service
Most of the questions didn't really matter because it is a list of mandatory questions that they ask.
Describe a difficult situation with a customer and how you handled it.
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