The questions were not difficult to answer, provided you have the relevant experience for the position. Examples are about customer service situations, difficult customers, what great customer service means to you, how you coach difficult employees, etc.
None really, they were all questions about helping customers, suggestive sales, and experience questions.
Basic interview questions about the job and your experience dealing with difficult situations and working with others.
How did you handle a situation when you knew someone was stealing while you were working?
Describe a time where you had to deal with a unhappy customer and what was the outcome
How are you doing today
They asked me about conflict resolution.
Have you had experience with customer transactions?
Name a time you were not able to use technology.
How would you handle a situation where there was an angry customer?
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