Do you have any Experience with MDM?
Junior Helpdesk Technician Interview Questions
296 junior helpdesk technician interview questions shared by candidates
They have a little miniature skills troubleshooting test where they'll show you a diagram of a network and ask: Host A reports that they cannot connect to server Z, how would you trouble shoot? How would you troubleshoot for intermittent connectivity? The diagram looks like it was taken straight out of some Cisco networking curriculum.
My job experience
How long do you want to work in the helpdesk?
What was the names of 2 of the first two people you have met with so far?
What is diversity?
Why do you want to work as a Helpdesk Technician?
How would you troubleshoot a printer problem?
Name a time when you made a bad decision at work. What happened?
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