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Junior Helpdesk Technician Interview Questions
296 junior helpdesk technician interview questions shared by candidates
The questions were primarily focused around SQL Databasing (merge, sort, etc) and some questions related to personal accountability
Standard IT questions and background. Questions were centered around what my background was, questions concerning my customer service experience.
How would you prioritize your work or help support someone who is not good at computers?
Do you have an experience with xyz
Why do you want to work for us? How would you help a customer who calls to say that there computer is not turning on?
I was asked many questions but also the generic who,why,where etc of an interview.
No relevant for the job. Favourite films & tv shows.
How would you troubleshoot a remote office where the internet is down and the Brokers need to get to work trading stocks and bonds ect. What would you do?
What would you do if a user says that they are unable to log into their laptop
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