Typical HR personality and helpdesk support type of questions.
It Technician Interview Questions
2,400 it technician interview questions shared by candidates
Define network protocols, OSI model, and mock troubleshooting.
How did I deal with a difficult customer?
Describe, in detail, the process of provisioning an OS image onto an offboarded employee computer.
How do you handle customers
Past Experience, Difficult Challenges faced in previous roles
Tell me about a time when you had to deal with conflict in the workplace and how did you handle it?
Tell me a bit about yourself.
Basic stuff like have you worked in IT before?
Are you familiar with any help desk ticketing platforms?
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