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It Support Coordinator Interview Questions
43,443 it support coordinator interview questions shared by candidates
There was a written test with technical questions covering troubleshooting, Windows support, minimal coding, networking, infrastructure services
Age, why FAO, etc. basic questions. Then there were an IT group asking very difficult questions.
How many years of experience do yo have in the IT field?
Can you be a mentor as well as a technician
Why is a manhole cover round?
How will I cope with new things that I have not learned before?
Experience-related questions and some technical questions such as Whats Agile methodology?
Normal IT support related questions about email clients, software packages, OS issues, Hardware first line support, basic networking, SLA, Incident management etc
How will I ensure I am bonded with my team members who are geographically far away, and what will I do to build the same level of rapport or friendliness as I would with a colleague who is physically in the same office. This was not unexpected or difficult per se but kind of annoying because the whole interview was focused on difficulties and handling worst scenarios with no smile to a positive response.
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