In a situation, there are few users requested for IT supports at the same time, through different channels (on-site, phone call, chat). Which user would you prioritise? Reason?
It Desk Interview Questions
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What was an example of a time that you made a mistake and how did you handle it?
what is the expansion of PING command
What is DNS?
Have you had experience with service desk or dealing with other from Malaysian company?
what would you do if there is no internet connection (troubleshooting)
What skills should a great customer service agent have
Background check and some technical questions
What do you know about Active Directory and Domain Service
How would I deploy Windows 10 to ~130 Windows 7 user, local and remote?
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