General questions about your previous experience along with scenario questions.
Hotels Interview Questions
771 hotels interview questions shared by candidates
A number of scenarios was presented from everyday life in hotel industry. Knowledge about company is a must have.
To give examples of how previous experiences
Why do you want to work for the Whitbread organisation.
Presentation, your past experience and some questions related to customer service...
How do/would you deal with unfriendly customers
Tell me about your previous role. What were the KPIs? How much did you earn at your previous role?
How would you handle a difficult customer
Cost report test - if you have never seen one before it looks like its written in a foreign language
How many years had I worked with people in a bad situation?
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