There were no difficult questions and they were not looking for experienced people with knowledge of the industry. For this role they are basically looking for people who they can still shape as it was more important to give quantity rather than quality. People who were not listening or did not understand questions but who just fired away got to the next round. There were to group activities during the assessment centre.
There was a lot of questions.
Why apply to a graduate programme and not directly to a junior position?
What can i bring to the role? Was i willing to work flexible hours , at times long 18 hour shifts? What do you expect from Travelodge?
A number of scenarios was presented from everyday life in hotel industry. Knowledge about company is a must have.
name a good customer service experience name a bad customer service experience can you work nights are you flexible with your working patterns the needs of the hotel come first before anything else is that ok
General questions about your previous experience along with scenario questions.
What is your commute to the work?
Cost report test - if you have never seen one before it looks like its written in a foreign language
How many years had I worked with people in a bad situation?
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