Where have I previously worked? What roles did I have? How did I help my company advance? Where do I see myself in the future?
Help Desk Technician Interview Questions
1,236 help desk technician interview questions shared by candidates
I was asked questions about my expectations and my abilities.
If a calls and says all my printers have been deleted. What would cause that?
If diagnosing an issue, explain X,Y,Z.
Would I have any difficulties traveling for the position as it was based out of Maryland and DC? O
Experience
What do you know about the company Why do you want to work here Scenario in help desk if you had a low priority executive issue vs about cybersecurity issue from low level user
Tell me about yourself
Basic network knowledge like IP, TCP/IP, protocols.
Thing (or person) A has an issue, thing (or person) B has an issue. How do you respond?
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