Usually a question is thrown in an interview regarding thought processes and does not have a correct answer. I find this extremely smart for examining how your interviewees think.
Help Desk Representative Interview Questions
3,951 help desk representative interview questions shared by candidates
Honestly, they were basic interview questions. "How long have you done IT?" "Do you know how to type and troubleshoot?" nothing real difficult
They asked about strengths and weaknesses.
Tell me about yourself ?
Presentation of yourself, technology test, simulations in english and italian language.
I'd rather not say either way
Normal behavioral questions
What is a VPN? Experience with remote desktops?
Various IT questions, like how to use the ping command, what you would do to set up a home network, how to map a network printer, etc. Basic stuff like that.
When was the last time you learned a brand new software?
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